Return Policy
Refunds Permitted:
- We accept returns. You can return unopened items in the original packaging within 15 days of your purchase with receipt or proof of purchase. If 15 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
- Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original payment method.
- Only regular priced items may be refunded. Sale items are non-refundable.
- To follow up on the status of your return, please get in touch with us via email UrOpenStore@gmail.com or +1 226-884-8335
Exceptions :
- Electronics are non-refundable and non-exchangeable
- Grocery & Food
- Health Products
- Cosmetics
- Perfumes
Shipping:
- To return the item you purchased, please mail it to: UrOpenStore@gmail.com
- Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to hardware during shipment. We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.